Babyland Disabled
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Babyland Disabled
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IE
Shop Policies
Return Policy
RETURNS If you are not 100% happy with the contents of your order on receipt, please contact us as soon as possible to allow us the opportunity to resolve the problem. If for any reason you are not happy with your Babyland purchase return us within 29 days. We are happy to refund or exchange any product within 29 days of receiving the purchase, as long as it returned in its original state, unused and in orginal packaging. Proof of purchase is required. All returned goods must be accompanied by a delivery note (this is comes with the delivery of your goods). Please note that you will be responsible for the cost of returning the goods to us. For your protection and convenience we recommended that you use a record delivery service. Please note any postage incurred by returning the item(s) to us will not be refunded. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error. Once this procedure has been adhered to and the goods are returned in their original packaging and fit for re-sale, you will then receive a full refund. All goods must be inspected by you upon receipt and any damage in transit or shortages must be notified to Babyland within 48 hours of receipt. No claims for damage in transit or shortages will be considered after this period. If goods will be damage in transit, we will arrange for collection and offer you the choise of a replacement or refund at no extra cost. In circumstances where the packaging is clearly damaged on arrival, it would be helpful if you could write "Box damaged" or similar on the delivery record when signing. We hope you will be completely satisfied with any product purchased from Babyland. REFUNDS All refunds will be processed in accordance with our returns policy. We will send you an email letting you know we have received and processed your return. After you have received the email please allow 10-14 working days for the refund to be credited to your account. If you are returning an item because it is unwanted delivery charge is non refundable. If product is returned because it is defective or not the one you ordered will we issue a full refund including the delivery charge after our inspection has taken place. Please allow up to 2 weeks for refunds to be processed and refunded to your card. FAULTY GOODS The produst sold via this website have been manufactured to comply with statutory legal requirements and the relevant safety standards within the EU. All products are covered by a manufacturer`s warranty (Check warranty)for defects in manufacturing or material. If a product you have purchased has a fault and is covered by this warranty we will repair or replace the item for you and cover the carriage costs. However, if fault has occurred through misuse, accidental damage or excessive wear and tear then all carriage and repair costs will be born by you. Wevalue your custom and we endeavour to resolve all queries as quickly as possible. Your statutory rights are not affected. Warranty – failure within guarantee period Proof of purchase must be supplied before warranty repairs can be accepted. Where goods fail during the guarantee period, we will, on inspection, if the fault is confirmed to be due to a manufacturing defect, arrange repair (or replacement if the goods cannot be repaired). If the fault is found to be due to normal wear and tear, misuse or accidental damage, we cannot be held responsible. Warranty – Important information for overseas customers All products are sold with a warranty. Should any item fail within its warranty period, we will Endeavour to find an authorized service agent in your country. If this cannot be done, and the item must be returned to us for repair or refund, the customer must meet the cost of delivery to us and also return carriage where applicable. Outbound shipping charges are non-refundable. Safety Standards All products sold on this site comply with EU safety regulations. Please contact us on 089 239 9344 or email [email protected] for more information on shipping on returning an item. Thank you.
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