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Herbert & Byrne Disabled
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IE
From our studio in a quiet Dublin suburb, each product is individually hand-made with a little tlc. Whether it’s a hand-poured soy wax candle or wax melt, or a delicately balanced fragrance diffuser, you can be sure it was crafted to our high standards. We source only the highest quality soy wax and fragrance oils for our candles, so they burn clean to the very end. You will find fibre reeds in our diffusers as the porous structure ensures a high-performance fragrance throw without the need to turn the reeds.
Due to Covid, we are operating online only. Our “bricks & mortar” plans were put on the back-burner, but we’ll be sure to update you here as soon as we have any news!
Shop Policies
Return Policy
Our returns & refunds policy is valid for 14 days from receipt of your order. To be eligible for a refund, goods must first be returned to us in the same condition that you received it. If 14 days have lapsed since your order was delivered, unfortunately we can’t offer you a refund or exchange. To be eligible for a refund/return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Personalised/customised items are excluded from our returns policy. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) - Any item not in its original condition, is damaged or missing parts for reasons not due to our error - Any item that is returned more than 14 days after delivery If you wish to arrange a return/refund, please e-mail [email protected] with details including your order number / proof of purchase and the reason for return. One of our customer care agents will be in contact with you shortly.
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