Mipillo Disabled
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Mipillo Disabled
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Shop Policies
Return Policy
Online Returns Policy If for whatever reason you change your mind or you are unhappy with your purchase made online, you have the right to cancel your order within 14 calendar days of the delivery of the product providing that the product has been adequately repackaged and remains in a resellable condition. Please note this is subject to the cost of returning the item and certain product exclusions apply as detailed below. This cancellation period will expire after 14 days of the delivery date. Please note that you must inform us of your decision to cancel your order either by post or by email to [email protected] providing us with a clear request to return goods. Once your cancellation request has been received by us we will respond with an acknowledgement of receipt by email without delay. To meet the cancellation deadline, it is sufficient for you to send your request for a cancellation prior to the expiry of the 14 day period in the following format. If you would like to find out about the status of your order or have a general inquiry regarding our products or services please use the email address [email protected] *NOTE: Unfortunately for hygiene reasons mattresses, pillows and mattresses toppers cannot be returned if removed from their original packaging. Please note that products must be returned in an as new condition and if applicable in the original packaging. If you choose to return an online purchase, you will be responsible for the costs of returning the product to one of our nearest stores. Otherwise, please contact us to arrange for the product(s) to be collected by us in which case, a collection fee will apply. Products excluded from Online Returns Please note that returns are not permitted in relation to the following products. Mattresses and bedding products including pillows cannot be exchanged or refunded for hygiene purposes. Special or customised product orders made on the specifications of the customer; Products with a value of less than €50. Please note that the above provisions are in compliance with the provisions of the European Union (Consumer Information, Cancellation and other Rights) Regulations 2013 and as such your statutory rights are not affected.
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