TouchstoneHealerGifts Disabled
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TouchstoneHealerGifts Disabled
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IE
Touchstone Healer (formerly Ancient East Craft) offers handcrafted gifts and healing services. The name Touchstone came about from Ann’s love of working with all types of stones and a passion for creating unique designs which has developed into a more personal symbol or emblem that represents dreams hopes and beliefs to help people to stay true to themselves and their vision. The designs incorporate many different healing modalities that Ann herself has used and experienced through her own Spiritual Healing journey.
Touchstone Healer is based in the South East of Ireland, on the breath taking Hook Peninsula spoilt by choice of all the beautiful bays and beaches with lots of raw materials magically washing up onto the shores, each having being tumbled and washed by the waves of the ocean, symbolising strength and endurance, coming with a unique story to tell, much like ourselves. Pebble Art, Mixed Media, Pebble/Fibre Art, Gemstone Jewellery including Essential Gems range and Spirit of Gems, Archangel Bracelet range are the main hand crafted products of Touchstone Healer. Each design incorporates an inspirational element or healing aspect imbued with Reiki Healing Energy to assist you, the receiver, choose a “Touchstone” of their own.
Shop Policies
Return Policy
RETURN POLICY As per the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, if you wish to return goods you have purchased online from our website, you can notify us by email at [email protected] . It will not be possible to return earrings for hygiene purposes. Also any customised pieces unless damaged cannot be returned. “Unfortunately we are unable to accept returns on earrings unless damaged or broken on receipt. Any damaged or faulty products must be notified to us immediately by email and returned to us. In the case of damage, A photo of original packaging and product should be forwarded by email on receipt. The product must be returned within 14 days of notification of fault or damage and a refund or replacement product will be issued on receipt of faulty/damaged goods. Whilst the goods are in your possession you must take reasonable and appropriate care of them. We must be informed of your decision to cancel and return your order with ourselves within 14 days from the day after delivery of the goods. The goods must be in “as new” condition and returned with their original and undamaged packaging to ourselves. Once the goods have been received back to us we will carry out an assessment and will then advise on the return. Please note that if you wish to return an order due to a change of mind you will be responsible for all transport costs when returning goods to us. In addition, any refund processed to yourself will be subject to any diminished value of the goods which may arise from the mishandling or misuse of the goods beyond what is necessary to inspect the goods upon you receiving them. Unfortunately shipping is outside of the control of Touchstone Healer once placed with the carrier. Any delays with the carrier is not the responsibility of Touchstone Healer and if delayed or lost in transit the responsibility will lay with the carrier and therefore will not be possible to issue refund or replacement. However Touchstone Healer will provide all packages with a tracking number to ensure assistance in locating any packages delayed or lost.
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