Uncanny Collectibles Disabled
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Uncanny Collectibles Disabled
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IE
Love all things horror, movie, TV & game-related? So do we!
We are Ireland’s premier online action figure & collectibles store.
We’re an Irish owned business, selling action figures, collectibles, merchandise & more from brands such as Marvel, DC, NECA, Mezco Toyz, McFarlane Toys.
Spend €50 on toys & collectibles & get Free shipping within Ireland
Our laser cut decorations come with free shipping as standard & do not count towards the free shipping €50 spend total.
Buy the figures you NEED & get them delivered to your door!
Shop our range now.
Shop Policies
Return Policy
WHAT IS YOUR RETURNS POLICY? We are happy to accept returns if you simply change your mind or if it is an unsuitable gift. We do not cover the cost of return shipping in such cases, we can, however, send you discounted shipping labels. The cost of such shipping labels can be paid in advance or from the balance of the refund. If the item arrives damaged by the delivery company or is faulty, please contact us immediately so we can arrange an exchange or refund. Depending on the situation, we will cover the return shipping costs in such cases. Simply follow the steps below: Items must be returned within 28 days of receiving it from the date of delivery Items must be unused and in their original sealed packaging Request a refund using this form or use the Messenger icon on the side of the page Depending on the postal provider we may need a pickup address, a contact number, email address, the best time for collection and a reason for the return. We’ll email you a return shipping label Christmas Returns Policy Items purchased online between the last week of November and 23rd December, can be returned until the 15th January. HOW TO RETURN AN ITEM Follow the simple steps below: 1. Repack the item securely within a box 2. Print the return label we emailed you 3. Securely attach the label to the box 4. Hand the package over to our courier when they arrive to collect it or drop it off at your nearest Post Office. 5. We’ll contact you as soon as we receive and process it to advise of the refund or replacement timeframes. We will only accept returns that are carried by our nominated postal provider. Please do not send items back to us using anyone but our approved carrier. We will not refund any postage costs if you do not follow our Refunds and Returns Policy. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? We aim to process your return and refund for you ASAP, but on occasions, it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 21 days of returning the items, please contact us we will check this out for you. WHEN CAN A REFUND OR EXCHANGE BE DECLINED? To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer, as it will fall outside our refunds and exchange procedure. Several types of goods are exempt from being returned. Perishable goods such as comics, newspapers or magazines cannot be returned. Additional non-returnable items: Gift cards 3D Printed & Customized / Personalized Items Downloadable software products There are certain situations where only partial refunds are granted: (if applicable) Book with obvious signs of use Collectible, toy/action figure, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 28 days after delivery Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you have done all of this and you still have not received your refund yet, please contact us at [email protected] Exchanges (if applicable) If you request an exchange, we are happy to offer one, once we have the item in stock. Please mention your preference for an exchange when making your Refund / Return request. Gifts If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you. If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he/she will find out about your return.
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