Crazy Crafter

Return Policy

Any item that is personalised is not eligible for a refund.

We offer a 14 day refund on other items providing the item is returned to us in its original packaging and in a saleable condition. You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable. If you receive a refund, the cost of shipping the item to you (fulfilment of the original order) will be deducted from your refund.

Damaged items will be covered by carrier insurance if shipped by an post tracked.

Items sent by an post standard (up to 500g are not covered by shipping insurance,

Shipping Policy

Thank you for shopping at Crazy Crafter Shop.

Below are the terms and conditions that make up our Shipping Policy.

Domestic Shipping Policy
We only Ship to the Island of Ireland.

Pre Shipping processing time
Standard orders are normally processed within 3-7 working days, should there be any unexpected delay in processing your order we will notify you by email or call you to advise. Special or Custom orders  can take up to two weeks to complete. Orders are not shipped on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time & cost
Ireland 3-4 business days up to 500g total weight €4.99 / Personalised and items heavier than 500g will be shipped by an post 2-3 day tracked delivery. FREE for orders over €100. Delivery delays can occasionally occur.

Damages
Crazy Crafter is not liable for any products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and damaged goods. Take photographs of the packaging, damaged goods and email through to Crazy Crafter.