JKW Jewellery Disabled

Return Policy

JKW Jewellery RETURNS & REFUNDS: - Order cancellations (on www.shopinireland.ie) can only be accepted within 2 days of a placed order - once your order is shipped out, cancellation is not possible. - If you are not satisfied with your JKW Jewellery order, please contact us via [help@jkwjewellery.com] within 14 days of receiving your order - adding ‘Shop in Ireland ORDER RETURN’ in the subject line*. Please also include your Order ID, full delivery address, and cause of the return in your message. *Including 'Shop in Ireland' in the subject line will help us in identifying your order correctly, as JKW Jewellery is also available on jkwjewellery.com AND Etsy. - Please note, that certain jewelry cannot be returned, such as Earrings, Personalized Jewelry, Clearance & Final Sale Jewelry. - All jewelry must be returned in an unworn condition and inside the original box. Orders that appear open and previously worn cannot be accepted. - JKW Jewellery cannot refund any Return Shipping costs, except where the return is in our error. For your own protection, please obtain proof of postage. - Once your order is returned, it will be inspected and our Customer Service will contact you about a refund. - Refunds can only be made to the original account used upon placing an order. - If you have any other questions, please contact our Customer Service via [help@jkwjewellery.com]. JKW Jewellery GUARANTEE: - All JKW Jewellery pieces come with a 6-month guarantee. In case of any damage during this period of time, please contact our Customer Service via [help@jkwjewellery.com]. After the 6-month period is up, a repair fee will apply. - Please note, that any damage incurred by the client is not covered in our Jewelry Guarantee - any tarnishing or discoloration caused is out of our control. Please see our 'Jewelry Care' and 'Our Materials' pages (on jkwjewellery.com) to learn more.