XPshop
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XPshop
0 Followers
4 products
Shop Policies
Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy for any reason, we’re here to help.
Returns
We accept returns within [30] days of delivery. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by the receipt or proof of purchase
To start a return, please contact us at with your order number and reason for the return.
Non-returnable items:
- Gift cards
- Downloadable software or digital products
- Sale or clearance items (if marked as final sale)
- Perishable goods (if applicable)
Personalised items
Refunds
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within [5–10] business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, contact us at [your email address].
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error (e.g., wrong or defective item). Shipping costs are non-refundable.
Shipping Policy
We offer standard shipping on all orders within [Ireland]. Orders are processed within 2-6 business days. Once shipped, delivery typically takes 3–7 business days, depending on your location.
Shipping is flat rate of applies. You will receive a confirmation email with tracking information once your order ships.
Please ensure all shipping information is correct, as we are not responsible for delays due to incorrect addresses.