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Surnamecrest
219 Sales
Overview
Hi, we are on holidays from the 8th September until the 24th September. You can order products from our main website during this period, but they will not be shipped unitl the 26th September.
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About
Surnamecrest
0 Followers
100 products
IE
Surname Crest make beautiful hand-crafted gifts for every occasion.
Family name personalised plaques, prints and framed ceramic art.
Designed and made in Galway on Ireland’s Wild Atlantic Way.
Wedding Gifts for Bride and Groom and for the wedding Party
Beautiful selection of personalised Compact Mirrors and cufflinks make perfect gifts for your Wedding/Bridal party.
Ceramic Ornaments
Ceramic keepsake ornaments for every occasion.
Family Crest / Family coat-of-arms Gifts
Surname crest are best known for our hand crafted plaques, prints and framed ceramics decorated with family crests (coat-of-arms). These decorative pieces are a popular choice among those who are searching for a thoughtful wedding, anniversary or family name gift.
Personalised prints
We have a selection of Family name coat-of-arm prints designed to celebrate – a friendship, a birthday, an engagement, your Irish heritage or just as a special gift for the one you love.
All our prints can be personalised – making them unique and personal.
Shop Policies
Return Policy
Returns and Refunds SurnameCrest is committed to offering its customers the highest level of service and customer satisfaction possible. WE WANT YOU TO BE HAPPY All our products shipped by SurnameCrest.com are guaranteed, and we have 100% happy customer policy- that ensures that new customers become repeat customers. RETURNS We are confident that your order will be received on time, undamaged and will meet your expectations. If you are in any way dissatisfied with the condition or workmanship of your order, you can return it to us for a full refund or reprint. As each SurnameCrest.com product is custom made we cannot offer a return unless: (a) the product does not match the order, or (b) the product is faulty/damaged (a) The product does not match the order If the product(s) delivered does not match your order please contact us via email or telephone outlining the problem and we will arrange the return of the said goods. Please remember to include your original invoice number and the name your order was placed under. (b) The product is faulty/damaged If the goods have a problem relating to the quality of the product such as a mis-print (if its our fault) or is damaged before delivery, then a photograph as well as description of the problem should be sent to us via email or telephone outlining the problem and we will arrange the return of the said goods. Please remember to include your original invoice number and the name your order was placed under. Any problem with an order should be outlined within 24 hours of receiving the goods. Failure to inform SurnameCrest of a problem within 24 hours of receiving the goods will mean the order is deemed to have been accepted and checked. If the problem relates to a production issue at SurnameCrest.com then a re-print of the goods may be offered to rectify the quality issue. Because every product is custom-made to your specifications, if the order has already been produced SurnameCrest retains the right to solely offer a re-print when seeking to rectify any problem with an order.
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